BILLING INFORMATION
CONFIDENTIAL INFORMATION
MAINTENANCE CONTRACT PARTS USED
SUB-CONTRACT COSTS
SO#
Time
QBINV#
EMP
JRB
BM
KH
MJB
NT
RC
Date
Phone
Fax #
Customer
Source
Address
City
State
ZIP
Email
Make
Model
SN#
Make
Model
SN#
Other
Problem
Estimate
Type
OM
OC
OW
OT
T
W
C
OP
M
P
Y
R
OY
OSC
SC
OTA
TA
OM
OC
OW
OT
C
M
OC
OM
OP
OSC
OT
OTA
OW
OY
P
R
SC
T
TA
W
Y
Assigned
Status
ASC
ASCM
AWCL
AWCR
AWEA
AWM
AWMR
AWP
C/W
EP
NF/MC
SCDL
TST
Resolution
USING A PLASTIC SPUDGER WORKED MY WAY AROUND THE TABLET BETWEEN THE GLASS AND THE FRAME TO REMOVE THE BACK COVER. REMOVED THE TWO SCREWS FROM THE CHARGING PORT AND DISCONNECTED AT BOTH ENDS. REMOVED THE OLD CABLE AND CONNECTED THE NEW CABLE AT BOTH ENDS.
EMP #
Date Complete
CD
L
M
NB
NL
NM
P
T
QTY
DESCRIPTION
PRICE
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
Parts & Supplies
Labor
SUBTOTAL
Tax Exempt
TAX
TOTAL
Terms
Comments
Paid By
Date Paid
Signature
Date
Contract Start
TOTAL M
TOTAL NM
Equipment Purchased
TOTAL T
TOTAL NB
QTY
PART#
DESCRIPTION
VENDOR
COST
ID
Date
Description
Sub-Contract
Total Parts
Profit
Technical Comments Not for Customer
Contract Renewal Recommendations
BALANCE
Systems Engineer Notes
PULLED THE SECOND WIRE THROUGH TO THE MAINTENANCE CLOSET USING THE SAME HOLE ABOVE THE DROP CEILING. THEN RAN IT ABOVE THE DROP CEILING OVER TO KATHY'S OFFICE. THEN RAN IT BACK INTO THE WALL TO COME DOWN TO WHERE THE NEW WALL PLATE WILL BE. RAN INTO MANY OBSTACLES CUTTING THE HOLE FOR THE WALL PLATE. CONFIRMED MAINTENANCE WOULD BE ABLE TO PATCH THE LINES CUT THAT WERE NOT USEABLE BEING THAT WE COULD NOT MOVE IN EITHER DIRECTION FROM THE VERTICAL CUT LINE. FISHING THE WIRE DOWN ALSO HAD PROBLEMS. THE FIRST ATTEMPT TO RUN DOWN WE COULDN'T FIND THE STICK AT THE BOTTOM. THEN IT WAS CAUGHT AND WE COULD NOT PULL IT OUT FOR A SECOND ATTEMPT. EVENTUALLY WE WERE ABLE TO REACH IN FARTHER AND FIND IT TO PULL IT THROUGH THE WALL. THEN WE TERMINATED THE ENDS, TESTED AND INSTALLED THE WALL PLATES. CONNECTED THE COMPUTERS WITH PATCH CABLES. KATHY'S CONNECTED BUT DENISE'S WOULDN'T. TESTED WITH MY LAPTOP AND IT ALSO WOULDN'T CONNECT. USED THE CABLE TESTER ON THE LINE AGAIN AND CONFIRMED IT WAS OK. AFTER RECONNECTING ALL OF THE WIRES IT WORKED. LOGGED INTO THE ROUTER TO BIND THE MAC ADDRESS OF KATHY'S ETHERNET CARD TO 192.168.0.10 INSTEAD OF THE MAC ADDRESS OF THE WIRELESS CARD. ATTEMPTED TO ACCESS THE QUICKBOOKS SHARE FROM DENISE'S COMPUTER. HAD TO RESET THE FILE SHARE PASSWORD TO Des2018! ON KATHY'S PC AND THEN WAS ABLE TO CONNECT DENISE'S TO THE SHARE. OPENED QUICKBOOKS AND IT HAD AN UPDATE TO RUN. AFTER THE UPDATE COMPLETED WE TESTED LOGGING INTO MULTIUSER MODE SUCCESSFULLY.