BILLING INFORMATION
CONFIDENTIAL INFORMATION
MAINTENANCE CONTRACT PARTS USED
SUB-CONTRACT COSTS
SO#
Time
QBINV#
EMP
JRB
BM
KH
MJB
NT
RC
Date
Phone
Fax #
Customer
Source
Address
City
State
ZIP
Email
Make
Model
SN#
Make
Model
SN#
Other
Problem
Estimate
Type
OM
OC
OW
OT
T
W
C
OP
M
P
Y
R
OY
OSC
SC
OTA
TA
OM
OC
OW
OT
C
M
OC
OM
OP
OSC
OT
OTA
OW
OY
P
R
SC
T
TA
W
Y
Assigned
Status
ASC
ASCM
AWCL
AWCR
AWEA
AWM
AWMR
AWP
C/W
EP
NF/MC
SCDL
TST
Resolution
EMP #
Date Complete
CD
L
M
NB
NL
NM
P
T
QTY
DESCRIPTION
PRICE
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
Parts & Supplies
Labor
SUBTOTAL
Tax Exempt
TAX
TOTAL
Terms
Comments
Paid By
Date Paid
Signature
Date
Contract Start
TOTAL M
TOTAL NM
Equipment Purchased
TOTAL T
TOTAL NB
QTY
PART#
DESCRIPTION
VENDOR
COST
ID
Date
Description
Sub-Contract
Total Parts
Profit
Technical Comments Not for Customer
Contract Renewal Recommendations
BALANCE
Systems Engineer Notes
FOR ROOTKIT VIRUSES. FOUND ROOTKIT.ZEROACCESS WHICH IS A TCP/IP BASED VIRUS. RAN THRU REMOVAL PROCESS. DID NOT COMPLETELY GET RID OF IT, HAD TO MANUALLY DELETE THE FILE ASSOCIATED WITH THE VIRUS AFTER THE SCAN REMOVED IT FROM STARTING. SINCE IT WAS IN THE NETBT.SYS DRIVER WHICH IS AN INTERNET PROTOCOL HAD TO EXTRACT THE ORIGINAL FILE FROM I386 AND AFTER THAT REBOOTED AND WAS ABLE TO GET ON THE INTERNET. SCANNED AGAIN AND FOUND NO TRACES.