BILLING INFORMATION
CONFIDENTIAL INFORMATION
MAINTENANCE CONTRACT PARTS USED
SUB-CONTRACT COSTS
SO#
Time
QBINV#
EMP
JRB
BM
KH
MJB
NT
RC
Date
Phone
Fax #
Customer
Source
Address
City
State
ZIP
Email
Make
Model
SN#
Make
Model
SN#
Other
Problem
Estimate
Type
OM
OC
OW
OT
T
W
C
OP
M
P
Y
R
OY
OSC
SC
OTA
TA
OM
OC
OW
OT
C
M
OC
OM
OP
OSC
OT
OTA
OW
OY
P
R
SC
T
TA
W
Y
Assigned
Status
ASC
ASCM
AWCL
AWCR
AWEA
AWM
AWMR
AWP
C/W
EP
NF/MC
SCDL
TST
Resolution
QUICKBOOKS COULD NOT FIND THE FILE ON THE MAPPED NETWORK DRIVE. CHECKED THE NETWORK DRIVE AND FOUND IT WAS NOT CONNECTING. WINDOWS COULD NOT FIND KATHY'S COMPUTER BY NAME. TRIED PINGING THE IP ADDRESS DIRECTLY. IT FAILED. CHECKED WITH KATHY TO MAKE SURE HER
EMP #
Date Complete
CD
L
M
NB
NL
NM
P
T
QTY
DESCRIPTION
PRICE
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
L
M
NB
NL
NM
P
T
Parts & Supplies
Labor
SUBTOTAL
Tax Exempt
TAX
TOTAL
Terms
Comments
Paid By
Date Paid
Signature
Date
Contract Start
TOTAL M
TOTAL NM
Equipment Purchased
TOTAL T
TOTAL NB
QTY
PART#
DESCRIPTION
VENDOR
COST
ID
Date
Description
Sub-Contract
Total Parts
Profit
Technical Comments Not for Customer
Contract Renewal Recommendations
BALANCE
Systems Engineer Notes
PC HAD INTERNET. IT DID. TRIED THE PING AGAIN AND IT WAS SUCCESSFUL. STILL COULDN'T PING BY NAME. TRIED REMAPPING THE NETWORK DRIVE BUT COULD NOT PING KATHY'S COMPUTER AGAIN. MODIFIED KATHY'S WIFI ADAPTER SETTINGS TO NOT ALLOW WINDOWS TO TURN IT OFF TO SAVE POWER IN ATTEMPT TO MAKE CONNECTIONS MORE RELIABLE. I WAS ABLE TO PING HER COMPUTER AGAIN AND SUCCESSFULLY MAPPED THE DRIVE. GOT QUICKBOOKS TO OPEN. AT LEAST KATHY'S COMPUTER SHOULD BE PUT ON THE WIRED NETWORK BECAUSE IT IS HOSTING QUICKBOOKS. SCOPED OUT THE POSSIBILITY OF RUNNING WIRES TO BOTH KATHY'S AND DENISE'S PCS. CABLE COULD BE RUN BEING THAT THE ROUTER IS JUST ON THE OTHER SIDE OF THE WALL THAT BORDERS THE TWO OFFICES.